Collaborative communication is when everybody involved in the process gets to have a voice that gets you a full, rounded answer to any questions that come up. It also gives you the ability to have varying perspectives so that you come up with the most effective, appropriate solution. In software development, it’s very important to have collaborative communication so that you can anticipate obstacles that may come up, how to resolve them and make sure that you have a well-rounded, efficient, effective product at the end. In this Tech in 2, Senior Consultant Jennifer Butler shares three keys to collaborative communication.
Proper Definition of Terms
It’s very easy for people to have their own definitions of things that they’re coming in with. For instance, in the logistics industry, if you’re talking third-party shipping, someone may think of that one way and we think of it another way. We need to level set how we’re defining that so that everybody uses it the correct way going forward.
Level Set Expectations
Level setting expectations is also very important so that everyone understands the pace, the progress, where we’re going and how we’re getting there.
Beware of Communication Overkill
Communication overkill can also be an issue, because if you communicate too much with too many emails, it becomes too much noise and people stop paying attention to it. You want your communication to be clear, concise, effective and timely, but not too much or nagging.
The ultimate benefit to collaborative communication is a well-rounded, well-tested solution that addresses the problem, is more future proof and has considered all aspects and angles.
Personalization in Insurance
With so much data at their fingertips, insurers have an exciting opportunity to create a more personalized customer experience. In this Tech in 2, Client Partner John Suminski discusses how when data and the right technologies come together, this synergy can create highly personalized products and pricing.
BellXcel Client Showcase
BellXcel is a nationally-recognized nonprofit that empowers youth program providers with innovative solutions, services and resources that create meaningful impact. Learn how we partnered to build key functionality for the Arly platform, which has successfully reached over 100,000 scholars.
Removing the Stigma: Integrating AI
For all of the hype surrounding AI, some people still have a bit of anxiety about integrating it into their projects and processes. In this Tech in 2, Director of Solution Engineering Jackson Stakeman shares his AI integration tips for organizations that may still be hesitant about getting started with it.
Advancing Tech Adoption in Transportation
In the transportation & logistics (T&L) industry, tech investments have traditionally been tied to compliance, but now, by utilizing their large amounts of data, T&L companies can do so much more. In this Tech in 2, Client Success Partner Chris McRae shares how he’s seeing T&L organizations use tech to automate workflows, gain deeper business insights and save money.