Traditionally, the transportation and logistics industry has been a laggard in adoption of technology, so there’s a lot of work to be done in every organization to connect those data sources to gain insights to come up with a data strategy; it can be overwhelming. Thinking in the mindset of a product and platform to get to where you want to go in 1, 2, 3 years versus tomorrow is really critical to building out your software infrastructure. It’s a very low margin business compared to some other businesses and the IT Investments have typically been tied to compliance, government standards and doing the minimum hardware rollout to get the data that’s required to stay in compliance with the government standards.
What we’re seeing now is there’s enough data to really gain more business knowledge to automate workflows to save real miles per gallon and real minutes and hours in the day of an operator. Ultimately, what it’s going to mean is you’re going to be able to move faster than your competition, you’re going to be able to adopt new technologies if you’ve built your software in a way that can adapt to new technologies that come out. You can ingest new data sources and you’ll be the first to gain those insights over your competitors. That means you’re going to be saving those dollars more quickly, you’re going to be gaining the margin and your operation’s going to run smoother and you’re going to have better customer service.
CX vs. UX
When it comes to application development, typically a lot of budget is put into creating a great user experience (UX), but only thinking about UX and not CX (customer experience) can be detrimental to your brand loyalty. In this Tech in 2, Principal Consultant Joe Dallacqua shares his top tips for balancing CX and UX.
Adaptation in Software Modernization
Traditionally, capital investments were very concrete (ie building a factory on the river because you needed water to power the mill), but nowadays in software development, things are easier to change. In this Tech in 2, Director of Solution Engineering Jackson Stakeman shares why adapting your strategies to accommodate for change is key and why you should employ the Wayne Gretzky method of skating to where the puck is going to be.
Modernization in the Insurance Industry
Platform modernization is becoming an increasing priority for insurers, particularly for tenured insurers with legacy applications. In this Tech in 2, Client Services Partner John Suminski discusses the many benefits of modernizing in the insurance industry and why keeping applications current is so important.
Three First Steps to Cloud Modernization
Modernizing in the Cloud allows you to reduce tech debt and take advantage of the benefits of modern technology. In this Tech in 2, Principal AWS Consultant Jeff Pabian shares the three first steps you should take if you want to modernize in the Cloud.