challenge
This leading financial services provider specializing in money transfers had traditionally provided its services on a cash only basis through its walk-in retail storefront locations. However, shifting consumer demand and online offerings from competing institutions created the need for an online money-transfer service. A previous offshore provider that our client had been working with left them with an unfinished and untested product built on a .NET platform. The site needed to be completed, tested and readied for consumer launch in domestic and international markets to help expand their business.
solution
Our team quickly stepped in to help our client bring their online platform to the market. First, we conducted an assessment of the existing application and code and provided a roadmap for readying the site for an internal soft launch. After that, we completed the necessary enhancements and readied the site for the internal soft launch, allowing only internal employees to “pilot” the application for U.S. domestic checking account transfers only. Following a successful soft launch, our client then commissioned our team to develop further enhancements, including the activation of international money transfers from both checking account and debit card transactions, along with SMS messaging upgrades. For debit card transactions, our client selected a third-party credit card payment partner and we developed integrated calls between the two systems.
results
Our client’s customers can now transfer money both domestically and internationally via their website with the option of providing either direct checking account information or a debit card based on the fully-integrated and fully-tested web application built by our team. Our client can now operate more competitively against other money transfer companies and with a further market reach than they’ve had before.
Ensuring 100% Data Accuracy for a Global Tech Company
Our client, a global technology company, needed to launch an internal revenue reporting system for ingesting and tracking federal revenue data. The project required coordination across a large number of teams, ERP systems and virtual desktops, with significant manual work needed to fix data issues. Learn how we helped.
Faster AI-Powered Mortgage Origination Process for Major Bank
A large bank’s mortgage origination department struggled with a time-consuming, labor-intensive application process. Reviewing and analyzing submitted documents took too long, leading to longer processing times and limiting how many applications Document Specialists could handle. The bank sought to automate the process to improve efficiency for both employees and customers. Learn how we helped.
Scaling Dropship Operations to Increase Customer Satisfaction for Global Retailer
Our international clothing and lifestyle client saw increased demand for larger items, but their retail stores lacked storage space. They needed a dropship system that used their warehouses for storage and integrated with their existing processes and inventory system. Learn how we helped.
Unlocking Actionable Intelligence Through Data Transformation
A global payments company needed insight into how marketers were utilizing email contacts so they could convert website visitors into active users for additional revenue growth. However, this exposed long-standing technical debt in their marketing systems. Learn how we built an upgraded platform so they could make better use of their data.