challenge
Graziano’s is a well known restaurant chain in Miami; since the 1960s, the business has grown to eight different locations that are supported by their own production plants. Graziano’s was using manual, paper-based processes, which meant they didn’t have total visibility into their business. They needed a partner with extensive product development experience to create a modern, digital solution.
solution
Our client’s executive team recognized the many advantages of incorporating digital solutions to improve product quality, so we worked together on a food manufacturing platform where employees could track processes including product acquisition and fabrication, inventory and warehouse management, quality assurance and traceability, order management and delivery and accounting and reporting. In a span of five years, we collaborated with our client to create and evolve a solution that truly fit their needs.
results
Thanks to the stronger focus on automation, our client now has a much higher level of visibility, which has been key to defining and adjusting costs since there’s a clear view of production expense. It also helps prevent quality issues by identifying products with expired dates. Additionally, the new platform is much more stable, reliable and efficient: before having the platform, barcode scanning would take 30-45 seconds per product. Now, it’s immediate. This translates into savings of one FTE (full-time equivalent) per year. Now, the team at Graziano’s is able to compare vendors’ prices and buy in a simpler and faster way –prices from different vendors have been standardized and users even have an option to go automatically to the best option – which improves costs and the overall decision making process.
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