challenge
Through acquisitions, this client in the healthcare space essentially had two competing claims management platforms due to two similar companies merging. This caused redundancies and cost inefficiencies. The client had been utilizing an offshore development provider that wasn’t delivering. They created a business case for one integrated front end and back end solution to handle all of their transactional business, and needed support in reaching this vision.
solution
The focus of the initial engagement was to standardize and integrate data between the two platforms. Our team’s first step was to stabilize the functionality, reduce data errors and resulting claims processing, as well as creating a path toward a single long-term solution. Because the efforts leading up to that point were centered around data normalization, the client needed our team to focus on modernization, architecting, and systems integration
results
Once our team achieved standardization and data normalization, the client was able to more effectively manage their overall provider network, masking the reality of two separate platforms. The client, as well as the providers and patients all benefited from this solution. The new standard data model with good data allowed the client to efficiently and effectively manage their claims process and deliver patient care in a more streamlined manner. The future work from this initial project will allow the client to build a single user interface to connect all ancillary systems, and will result in more efficient patient and provider interactions.
Breaking Down Data Silos for EPOCH Senior Living
EPOCH Senior Living operates 16 senior living communities across New England and Westchester, NY. As the company grew, they realized their tech stack was slowing them down and not providing the data they needed to make timely business decisions. Learn how we created a single source of truth for their data to help them increase occupancy rates and reduce operational costs.
Revolutionizing Cancer Research with Powerful Data Visualization
A world renowned research hospital with one of the largest laboratory testing facilities in the country needed to redesign their genetic research dashboard to support oncologists and hematologists in identifying key factors correlating to certain cancer types. Learn how we helped them work towards their goal of reducing the number of tests and panels needed to identify a timely and effective treatment plan for each patient.
Unified Data Warehouse Drives Transformational Growth for Upscale Retailer
An upscale regional pet retailer had fragmented data sources across a number of systems, which was causing misinformation to be reported throughout the company. They needed a partner to consolidate and transform their data for a single source of truth to generate actionable insights.
Debt Syndication Platform Provides Powerful Analytics for Capital Markets Division
A major American bank struggled with tracking their debt syndication pipeline in the investment grade, high yield and municipal bond markets. Their existing approach caused operational auditing issues across a number of teams. Learn how we streamlined deal collaboration and provided enhanced analytics.