challenge
Our client provides a payment platform as a service and operates in an extremely competitive environment. They were experiencing high growth, but they were struggling to onboard new customers quickly enough. This meant negative customer feedback and slower revenue realization. They needed to rapidly overhaul their customer onboarding process.
solution
In order to accelerate our client’s new customer onboarding process, we built new and enhanced existing APIs that met credit card processing certification. Sparq’s development team was added to their professional services organization, working independently, to design, define, build and test new and existing APIs driving the addition of net-new customers for the client and accelerating their revenue generation. Timelines for new APIs were start-to-finish in 45 to 75 days to meet customer contract requirements.
results
Thanks to these enhancements, our client was able to realize more revenue and grow at a more rapid pace. Our work ensured that they could both accelerate their go-to-market for new customers and better support their existing customers. Sparq met customer expectations on all work including time-to-complete APIs and enhancement.
tech used
The customer’s API technology architecture was .NET 4.5, C#, Asynchronous Programming, SQL 2019, Selenium, leveraging EMV/ISO8583 Interchange Standards to support design, build and testing of the APIs to pass the card processors’ certification process requirements.
New Trading Desk Enables Continued Growth for Top 10 US Bank
Following the merger of two major financial institutions, our client—a top 10 US bank—needed to expand their suite of offerings to attract new Fortune 500 clients and increase their competitive advantage. Learn how our expertise in complex capital market solutions helped us establish a state-of-the-art trading desk to fuel future growth.
Centralized Reconciliation System Transforms Payments Company’s Treasury Operations
A rapidly growing unicorn payments company, faced challenges managing payments across a complex and expanding ecosystem. Learn how we created a centralized solution to streamline data management, ensure compliance, and maintain trust with stakeholders.
Future-Proofing a Payments System for Scalable Growth
Our client, a rapidly-expanding payments company, needed to lay the groundwork for their next-generation payments platform. Their existing payments system was outdated and lacked the scalability and flexibility required for future growth. Learn how we built a façade around their legacy system to modernize their payment management processes without disrupting ongoing operations.
Reimagining the User Experience for a Top 10 US Bank
A top 10 US bank recognized the need to improve the user experience within their Corporate & Investment Bank’s operations. They lacked a clear definition of their diverse user base and struggled to design intuitive interfaces and experiences that met the specific needs of different user groups. Learn how we created a single source of truth that would drive user adoption.