Traditionally, the transportation and logistics industry has been a laggard in adoption of technology, so there’s a lot of work to be done in every organization to connect those data sources to gain insights to come up with a data strategy; it can be overwhelming. Thinking in the mindset of a product and platform to get to where you want to go in 1, 2, 3 years versus tomorrow is really critical to building out your software infrastructure. It’s a very low margin business compared to some other businesses and the IT Investments have typically been tied to compliance, government standards and doing the minimum hardware rollout to get the data that’s required to stay in compliance with the government standards.
What we’re seeing now is there’s enough data to really gain more business knowledge to automate workflows to save real miles per gallon and real minutes and hours in the day of an operator. Ultimately, what it’s going to mean is you’re going to be able to move faster than your competition, you’re going to be able to adopt new technologies if you’ve built your software in a way that can adapt to new technologies that come out. You can ingest new data sources and you’ll be the first to gain those insights over your competitors. That means you’re going to be saving those dollars more quickly, you’re going to be gaining the margin and your operation’s going to run smoother and you’re going to have better customer service.
AI in UX
For Principal Consultant and UX Design Lead Joe Dallacqua, how to utilize AI in UX is a conversation he’s having every day. In this Tech in 2, Joe shares three ways he’s seeing AI help UX designers become not only more efficient, but more creative as well.
Personalization in Insurance
With so much data at their fingertips, insurers have an exciting opportunity to create a more personalized customer experience. In this Tech in 2, Client Partner John Suminski discusses how when data and the right technologies come together, this synergy can create highly personalized products and pricing.
BellXcel Client Showcase
BellXcel is a nationally-recognized nonprofit that empowers youth program providers with innovative solutions, services and resources that create meaningful impact. Learn how we partnered to build key functionality for the Arly platform, which has successfully reached over 100,000 scholars.
Removing the Stigma: Integrating AI
For all of the hype surrounding AI, some people still have a bit of anxiety about integrating it into their projects and processes. In this Tech in 2, Director of Solution Engineering Jackson Stakeman shares his AI integration tips for organizations that may still be hesitant about getting started with it.