challenge
Tus Giros is a Latin American FinTech organization that facilitates international money transfers using cryptocurrencies at both an affordable cost and in record time. Since their creation in 2019, they’ve delivered over 50,000 successful transactions, worth more than 2 million dollars.
Originally, their processes were all manual and managed via spreadsheets and WhatsApp communication, which was highly susceptible to human error and lack of transparency. Besides, it wasn’t scalable since it depended on a heavily-staffed operation. This led the executive team to look for a tech partner to create an automated, digital product that could provide clients with a self-managed process.
solution
We started working together with the goal of quickly automating the entire process behind the money transfer transaction and translating it into a back office app. We accomplished that first objective in under a month.
Later, we evolved the product by adding UX designers to the team in order to improve the user flows and make sure we were truly solving their clients’ needs. Tus Giros’ services are used by people of all ages and contexts, so we put a lot of focus on the UX to come up with a user-friendly design and straightforward flows, even in mobile, the main device used by their clients.
results
The platform was built with Django and integrates with Mati, a software that verifies users’ personal information using biometric data and facial recognition. The system also provides the startup team with key metric reports that highlight business health using Power BI solutions. All of these improvements allowed Tus Giros to offer a much more trustworthy solution to customers and facilitate their staff work with accurate data.
Now, with the platform operating in different countries, we have adjusted its features and permissions according to each region. We are continuously working on details to make the users’ experience with the platform better. One of the latest improvements has been a calculator to simulate transactions, which helps the users know exactly how much they are going to pay in their own currency when sending money to a different country.
New Trading Desk Enables Continued Growth for Top 10 US Bank
Following the merger of two major financial institutions, our client—a top 10 US bank—needed to expand their suite of offerings to attract new Fortune 500 clients and increase their competitive advantage. Learn how our expertise in complex capital market solutions helped us establish a state-of-the-art trading desk to fuel future growth.
Centralized Reconciliation System Transforms Payments Company’s Treasury Operations
A rapidly growing unicorn payments company, faced challenges managing payments across a complex and expanding ecosystem. Learn how we created a centralized solution to streamline data management, ensure compliance, and maintain trust with stakeholders.
Future-Proofing a Payments System for Scalable Growth
Our client, a rapidly-expanding payments company, needed to lay the groundwork for their next-generation payments platform. Their existing payments system was outdated and lacked the scalability and flexibility required for future growth. Learn how we built a façade around their legacy system to modernize their payment management processes without disrupting ongoing operations.
Reimagining the User Experience for a Top 10 US Bank
A top 10 US bank recognized the need to improve the user experience within their Corporate & Investment Bank’s operations. They lacked a clear definition of their diverse user base and struggled to design intuitive interfaces and experiences that met the specific needs of different user groups. Learn how we created a single source of truth that would drive user adoption.