challenge
For our client, a natural gas transportation company, a number of their industry peers had already moved to the Cloud, but our client’s data centers were all on-prem and the technology was out of date. There was a big regulatory change coming that they needed to support and their current system was unable to do so. If they weren’t in compliance, their operations could shut down and the business taken by competitors. Our client knew that we were the team to make it happen, as we had successfully modernized this platform for them 10 years prior. They also wanted a partner who could not only help them with Cloud migration and adaptation, but to instill a true DevOps culture within their organization.
solution
To help our client adopt Agile and Scrum frameworks, we embedded a Scrum-as-a-Service® team to lead them in this journey and help reinforce how to iteratively develop digital products. We modernized their existing application from a legacy tech stack to a web-based Blazor front-end in order to ensure cloud readiness. Our team also improved the application’s usability and user interface (UI). During these modernization efforts, we discovered that queries to datasets were taking longer than they should, so we did some database tuning and added data indexes, which allowed the queries to run more quickly. This improved our client’s reporting capabilities, enabling them to access additional data points that they previously would’ve had to find manually.
results
Over our 12+ year partnership with this client, we’ve become trusted consultants and critical members of their team. Our ability to shape an engagement through our deep understanding of our client’s regulatory requirements, while also informing features and functionality to drive value were critical to its success. The modernization effort has enabled our client to apply industry standard calculated rate increases multiple times over the years, thereby increasing their revenue. Our database tuning resulted in a 30-40% reduction in runtime, giving our client quicker access to information, enabling them to make informed decisions more efficiently.
Ensuring 100% Data Accuracy for a Global Tech Company
Our client, a global technology company, needed to launch an internal revenue reporting system for ingesting and tracking federal revenue data. The project required coordination across a large number of teams, ERP systems and virtual desktops, with significant manual work needed to fix data issues. Learn how we helped.
Faster AI-Powered Mortgage Origination Process for Major Bank
A large bank’s mortgage origination department struggled with a time-consuming, labor-intensive application process. Reviewing and analyzing submitted documents took too long, leading to longer processing times and limiting how many applications Document Specialists could handle. The bank sought to automate the process to improve efficiency for both employees and customers. Learn how we helped.
Scaling Dropship Operations to Increase Customer Satisfaction for Global Retailer
Our international clothing and lifestyle client saw increased demand for larger items, but their retail stores lacked storage space. They needed a dropship system that used their warehouses for storage and integrated with their existing processes and inventory system. Learn how we helped.
Unlocking Actionable Intelligence Through Data Transformation
A global payments company needed insight into how marketers were utilizing email contacts so they could convert website visitors into active users for additional revenue growth. However, this exposed long-standing technical debt in their marketing systems. Learn how we built an upgraded platform so they could make better use of their data.