challenge
HPS, a healthcare technology and services organization offering solutions to enhance the consumer healthcare billing and payments experience, landed a deal to integrate a New York City-based health insurance provider’s platform into their proprietary billing software. They have a very lean development team and needed to add capacity quickly to assist with this integration and drive toward a successful MVP. They also needed to expand their core offering to include out of network functionality (from previously only in-network), thus expanding their potential customer portfolio exponentially.
solution
We assembled a .NET fusion team to expand our client’s development capacity, where we fully integrated the health insurance platform’s landscape with our client’s core product. In addition, we overhauled this product to allow for out of network functionality. We took the health insurance platform transition team, with all of the product knowledge they acquired, and transitioned them to assist. We also added a Scrum Master to increase throughput.
results
This was a huge strategic shift for our client, as it affected functionality throughout the entire product. After completing the integration of the health insurance platform, our client experienced an increase in sales and the build-out of network capabilities has increased our client’s potential customer base exponentially.
Ensuring 100% Data Accuracy for a Global Tech Company
Our client, a global technology company, needed to launch an internal revenue reporting system for ingesting and tracking federal revenue data. The project required coordination across a large number of teams, ERP systems and virtual desktops, with significant manual work needed to fix data issues. Learn how we helped.
Faster AI-Powered Mortgage Origination Process for Major Bank
A large bank’s mortgage origination department struggled with a time-consuming, labor-intensive application process. Reviewing and analyzing submitted documents took too long, leading to longer processing times and limiting how many applications Document Specialists could handle. The bank sought to automate the process to improve efficiency for both employees and customers. Learn how we helped.
Scaling Dropship Operations to Increase Customer Satisfaction for Global Retailer
Our international clothing and lifestyle client saw increased demand for larger items, but their retail stores lacked storage space. They needed a dropship system that used their warehouses for storage and integrated with their existing processes and inventory system. Learn how we helped.
Unlocking Actionable Intelligence Through Data Transformation
A global payments company needed insight into how marketers were utilizing email contacts so they could convert website visitors into active users for additional revenue growth. However, this exposed long-standing technical debt in their marketing systems. Learn how we built an upgraded platform so they could make better use of their data.