Case Study

Custom Cloud-Based App Reduces Customer Quote Time By Over 90%

challenge

Paper-Based Process

This leader in manufactured and modular home construction needed a more efficient way to provide quotes to their customers while communicating with their manufacturing facilities. Their current process was entirely paper-based, so it was time-consuming and prone to errors. This meant a potential loss of business for our client: the paper-based process meant they couldn’t get customers real-time quotes on the weekends when their manufacturing plants were closed.

Key Outcomes

Our client shared that the application is “simple, intuitive, and provides a seamless user experience.”

100%
submittals

Home quote and home order submittals during the weekends went from 0% to 100%

90%
decrease

in the average time for a retailer to quote a home – from two hours to just ten minutes.

the solution
Customer Facing Application

Our team created a .NET framework application that would be deployed on the AWS platform. Its functionality meant our client’s dealer and retail locations across the U.S. could use it to create, track, manage and approve quotes, communicate quotes to the manufacturing plants, and track/change orders. The application could also provide the retailer with pricing options based on factors like the availability of materials, plant location, freight costs, and labor rate differences. Because this application was customer facing, it was enhanced with a unique UI/UX to make it eye-catching and memorable.

Related Case Studies
See All Case Studies
Case Study
Nov 12, 2024

Ensuring 100% Data Accuracy for a Global Tech Company

Our client, a global technology company, needed to launch an internal revenue reporting system for ingesting and tracking federal revenue data. The project required coordination across a large number of teams, ERP systems and virtual desktops, with significant manual work needed to fix data issues. Learn how we helped.

Read More
Case Study
Nov 11, 2024

Faster AI-Powered Mortgage Origination Process for Major Bank

A large bank’s mortgage origination department struggled with a time-consuming, labor-intensive application process. Reviewing and analyzing submitted documents took too long, leading to longer processing times and limiting how many applications Document Specialists could handle. The bank sought to automate the process to improve efficiency for both employees and customers. Learn how we helped.

Read More
Case Study
Nov 8, 2024

Scaling Dropship Operations to Increase Customer Satisfaction for Global Retailer

Our international clothing and lifestyle client saw increased demand for larger items, but their retail stores lacked storage space. They needed a dropship system that used their warehouses for storage and integrated with their existing processes and inventory system. Learn how we helped.

Read More
Case Study
Nov 5, 2024

Unlocking Actionable Intelligence Through Data Transformation

A global payments company needed insight into how marketers were utilizing email contacts so they could convert website visitors into active users for additional revenue growth. However, this exposed long-standing technical debt in their marketing systems. Learn how we built an upgraded platform so they could make better use of their data. 

Read More
See All Case Studies
noun-arrow-2025160 copy 2
noun-arrow-2025160 copy 2
See All Case Studies